Shipping & Returns
How your beer gets to you, and what happens if something's wrong.
Chișinău
Next working day for orders placed before 15:00. 59 lei, free over 500 lei.
Rest of Moldova
2–4 working days by courier. Same flat rate and same free-shipping threshold.
Age verification
ID checked at the door, every delivery. We cannot leave alcohol with a neighbour or anyone under 18.
Returns
Unopened crates within 30 days, refunded in full. Broken bottles replaced immediately — just send a photo.
Rates in detail
| Destination | Time | Cost |
|---|---|---|
| Chișinău municipality | 1 working day | 59 lei |
| Bălți, Cahul, Comrat, Orhei | 2 working days | 59 lei |
| Elsewhere in Moldova | 2–4 working days | 59 lei |
| Any order over 500 lei | As above | Free |
| Warehouse collection, str. Columna 104 | Same day | Free |
Packaging
Bottles travel in the brewery's own crates — 20 × 0,5 l, on a Euro pallet of forty crates for wholesale. Smaller orders go in cardboard with moulded dividers. If you're sending beer as a gift, ask for the wooden crate at checkout and we'll include a hand-written card at no extra cost.
If something arrives broken
Photograph the box before you unpack it and email noroc@ibere.md. We replace breakages on the next delivery run without asking you to send anything back.
Cancelling an order
Call us before the courier leaves and we'll cancel with no charge. After that, simply decline the delivery — you pay nothing, and the beer comes back to us.